Contact Us

Our Client Services team is available to assist you M-F, 7AM – 7PM CT with kit ordering or testing questions.

Hours:  Monday-Friday, 7AM-7PM CT
Address:  545 West 45th Street, New York, New York 10036
Phone:  800-681-4338
Fax:  917-441-1116
Email:  clientservices@therapath.com

For questions regarding an insurance Explanation of Benefits (EOB), or a bill from Therapath, please contact our billing department:

Hours:  Monday–Friday, 8:30AM – 7PM CT
Phone:  844-290-5307
Fax:  844-290-5308
Email:  patientbilling@therapath.com

To make a payment by mail, please address to:
Therapath, PO Box 841647, Dallas, TX 75284-0802

Please contact your provider with any medical questions. Therapath provides specialized pathology testing at the request of your provider. Your provider can evaluate your symptoms, test results, and medical history to provide appropriate medical advice.